Easy Steps to Use Twitter to get Customer Feedback

Easy Steps to Use Twitter to get Customer Feedback

As wonderful and revolutionary as twitter has been for businesses, the micro blogging site has one serious drawback- one cannot use it to get feedback from customers as easily as one could use it to make announcements to them. that being said, Twitter is one of the most widely used social media networks in the world and not using it could mean losing out on staying in touch with key demographics. Since you cannot go on and reinvent twitter to suit your own business, an easier course of action might be to think out of the box and try to be innovative to ensure that your customers don’t feel neglected by you. here are a few easy steps that can help you use Twitter to get customer feedback. [Read more…]

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