The Internet has created a new era of cottage industries. It’s easier than ever for an enterprising person to set up an online store, or to take advantage of an existing site such as Etsy or Ebay to sell their goods.
Most ecommerce websites stay small, serving a niche well, but never expanding beyond the owner’s spare room. For those sites that do take off however, there are many challenges to overcome. It’s easy enough to handle a couple of orders a day in your spare time, but what will you do when you’re taking dozens (or even hundreds) of orders? Where will you store those orders? How will you ship them? That’s where outsourcing comes in.